Est. 2017 · Makati City, Philippines · SEC Registered

BUSINESS
PROCESS
REIMAGINED

AI-powered lead generation, strategic outsourcing, and consulting solutions built for global enterprises — delivered from the heart of the Philippines' premier business district.

7+
Years in Operation
150+
Global Clients Served
98%
Client Retention Rate
24/7
Operational Coverage

Trusted by businesses in:

HONG KONGJAPANLUXEMBOURGUNITED KINGDOMAUSTRALIAUSAUAE
FULL-SPECTRUM
BPO & AI SOLUTIONS

AI Lead Generation

Machine-learning pipelines that identify, score, and nurture high-intent prospects — integrating with your CRM in real time for maximum conversion efficiency.

Customer Experience Outsourcing

Multi-channel support across voice, chat, and email. Our agents operate across time zones, providing seamless coverage at a fraction of in-house costs.

Back-Office & Data Management

Data entry, processing, analytics reporting, and compliance documentation — handled by trained specialists using secure, ISO-aligned workflows.

Business Consulting

Strategic advisory on market entry, operations optimization, cost reduction, digital transformation, and cross-border regulatory compliance.

Sales Process Outsourcing

End-to-end sales support from prospecting and qualification to contract support — aligned with your brand voice and growth targets.

IT & Digital Operations

Technical support, software QA, helpdesk management, and digital workflow automation that keeps your technology operations running at peak performance.

THE WORLD'S #1 BPO DESTINATION

The Philippines consistently ranks as one of the premier outsourcing destinations globally. With a young, highly educated workforce of over 113 million, exceptional English proficiency (one of the highest in Asia), and a cultural affinity with Western business practices, the country offers unmatched value for offshore operations.


The Philippine government actively supports the BPO sector through PEZA (Philippine Economic Zone Authority) incentives, the CREATE Act, and the DICT's IT-BPM roadmap — making it one of the most investment-friendly environments in the Asia-Pacific region.

PEZA Compliance SEC Registered Data Privacy Act GDPR Aligned ISO 27001 Practices
Makati Business District
OUR ENGAGEMENT PROCESS
01

Discovery & Scoping

We conduct a thorough analysis of your current operations, pain points, and growth objectives to define the right engagement model.

02

Solution Design

Our team architects a tailored solution — combining human expertise with AI tooling — matched precisely to your industry and budget.

03

Team Deployment

We onboard, train, and deploy dedicated specialists with full knowledge transfer and technology integration within your agreed timeline.

04

Optimize & Scale

Continuous performance monitoring, reporting, and iterative improvements ensure we deliver measurable ROI as your business scales.

READY TO SCALE YOUR OPERATIONS?

Speak with our solutions team today — no obligation, no hard sell.

THE IMPERIUM STORY
BUILT FROM THE GROUND UP

All Imperium Incorporated was founded in 2017 in the heart of Makati City — the Philippines' premier central business district — with a singular ambition: to deliver enterprise-grade business process outsourcing and AI-driven lead generation that genuinely moves the needle for our clients.


We started as a boutique consulting firm serving regional clients. As artificial intelligence matured and the demand for intelligent outsourcing solutions accelerated, we expanded rapidly — building proprietary lead generation systems, assembling expert cross-functional teams, and forging partnerships across Hong Kong, Japan, Europe, and the Middle East.


Today, All Imperium Inc stands as a multi-disciplinary BPO and consulting organization, SEC-registered and operating under full compliance with Philippine and international regulations, including the Data Privacy Act of 2012 (Republic Act 10173), GDPR standards for EU-linked clients, and PEZA incentive frameworks.

Team collaboration
MILESTONES THAT DEFINE US
2017

Founded in Makati City

All Imperium Incorporated is officially incorporated with the Philippine Securities and Exchange Commission (SEC). Operations begin from our Ayala Avenue headquarters with a core team of 8 consultants.

2018

First International Clients

Secured our first clients in Hong Kong and Japan, expanding our service offering to include multilingual customer support and cross-border compliance consulting.

2019

AI & Automation Division Launched

Launched our proprietary AI lead generation platform, integrating machine learning models with CRM platforms to deliver qualified prospects at scale for B2B clients.

2020–2021

Resilience Through the Pandemic

Transitioned to a hybrid remote model within weeks of the global lockdown — zero disruption to client operations. Grew headcount by 40% during this period as global demand for outsourced services surged.

2022

European Market Entry

Established partnerships in Luxembourg and the UK, enabling EU-compliant service delivery for European enterprise clients under GDPR frameworks.

2023–2024

Expansion of the Imperium Group

Parent and affiliate entities established across multiple jurisdictions including investment advisory, digital asset advisory, and financial services consulting divisions.

2025–Present

Next-Generation AI Integration

Deploying large language model integrations, agentic workflows, and generative AI tools across client operations — positioning All Imperium as a leader in intelligent process automation.

TO EMPOWER GLOBAL BUSINESS

To deliver intelligent, people-powered outsourcing solutions that reduce friction, cut costs, and unlock growth for our clients — without compromising quality, ethics, or compliance.

A BORDERLESS FUTURE

To be the most trusted BPO and AI consulting partner for growing companies across Asia, Europe, and the Americas — known for innovation, reliability, and measurable impact.

JOIN OUR GROWING FAMILY

Whether you're a client or a talent looking to join our team — we'd love to hear from you.

SERVICES BUILT
FOR REAL RESULTS
AI-POWERED LEAD GENERATION

Our AI lead generation system combines predictive scoring, behavioral data analysis, and natural language processing to identify and engage high-value prospects before your competitors do. We integrate with your existing CRM — Salesforce, HubSpot, Pipedrive, Zoho, and more.


Deliverables include verified prospect lists, intent-based outreach sequences, weekly pipeline reports, and real-time dashboard access. Average client sees 3× improvement in qualified lead volume within 90 days.

Predictive Scoring CRM Integration Email Automation LinkedIn Outreach Data Enrichment Intent Data A/B Testing
Data analytics
CUSTOMER EXPERIENCE &
CONTACT CENTER

Our contact center operations are built around omnichannel delivery — voice, email, live chat, social media, and messaging platforms. All agents are college-educated, fluent in English, and trained under your specific brand protocols.


Philippines BPO law allows 24/7 operations under Special Working Holiday provisions and night differential pay frameworks (DOLE and Labor Code of the Philippines, RA 7277 amendments). We handle all HR, payroll, and statutory contributions (SSS, PhilHealth, Pag-IBIG) — your team, fully managed.

Philippine Labor Law Compliance

All Imperium fully complies with the Labor Code of the Philippines (PD 442), including minimum wage mandates per RTWPB (₱610/day NCR effective 2024), 13th month pay, night differential (110% of basic wage), overtime regulations, and Republic Act 10173 (Data Privacy Act) for all client data handling.

Inbound Support

24/7 multi-channel customer service for product, billing, and technical queries.

Outbound Sales

Appointment setting, telesales, upselling, and retention campaigns.

Live Chat & Messaging

WhatsApp, Messenger, web chat, and SMS support at scale.

Email Support

Ticket management, SLA-based responses, and escalation handling.

Social Media Moderation

Community management, comment moderation, brand reputation monitoring, and escalation handling across all major platforms.

Quality Assurance

Call and chat scoring, compliance audits, agent coaching programs, and real-time QA dashboards for continuous improvement.

BACK-OFFICE &
DATA OPERATIONS

Data Entry & Processing

High-accuracy data input, validation, and database management across formats and systems.

Document Management

Digitization, indexing, archiving, and secure document workflow management.

Finance & Accounting BPO

Bookkeeping, accounts payable/receivable, reconciliation, and financial reporting support.

Research & Analytics

Market intelligence, competitive research, data visualization, and business insights delivery.

Compliance Support

KYC/AML documentation, regulatory filing assistance, and audit trail management.

IT Helpdesk

Tier 1 and Tier 2 technical support, software troubleshooting, and remote desktop assistance.

STRATEGIC CONSULTING
Consulting meeting

Our consulting practice bridges the gap between strategy and execution. Whether you're entering the Philippine market, restructuring your outsourcing stack, navigating cross-border legal requirements, or building a digital transformation roadmap — our senior consultants bring decades of combined expertise.


We advise on BPO vendor selection and governance, operational efficiency, technology adoption (AI, RPA, cloud), and international regulatory compliance across APAC, European, and Gulf jurisdictions.

PEZA & Incentive Advisory

Companies operating as IT-BPM entities in PEZA-registered zones in the Philippines may qualify for income tax holiday (ITH), 5% GIE (Gross Income Earned) tax rate, import duty exemptions, and streamlined government processing. We guide clients through this process from registration to full compliance.

FLEXIBLE PRICING STRUCTURES

We offer multiple engagement models designed to fit businesses at any stage — from startups to global enterprises. All engagements include a dedicated account manager and monthly performance reviews.

Starter

Project-Based

  • Defined scope & timeline
  • Fixed deliverables & pricing
  • Ideal for one-time needs
  • 2–12 week engagements
  • Dedicated project lead
Enterprise

Strategic Partnership

  • Multi-department outsourcing
  • Custom SLA & KPIs
  • Executive sponsorship
  • Quarterly business reviews
  • Priority 24/7 support

NOT SURE WHICH SERVICE YOU NEED?

Our solutions team will map the right service to your business goals — free of charge.

WE SPEAK YOUR
INDUSTRY'S LANGUAGE
INDUSTRIES WE SERVE

All Imperium brings deep domain expertise across more than a dozen industries. Our specialized teams are trained in industry-specific terminology, compliance requirements, and customer expectations — ensuring smooth integration and immediate value delivery.

Financial Services & Fintech

KYC, AML, compliance support, investor relations, financial data processing, and client onboarding.

Healthcare & Medical BPO

Medical billing, insurance verification, patient scheduling, EHR data management, and HIPAA-aligned processes.

E-Commerce & Retail

Order management, returns processing, product listing management, customer service, and marketplace support.

Technology & SaaS

Technical support tiers 1–3, QA testing, onboarding automation, and customer success outsourcing.

Real Estate

Lead generation, property inquiries, tenant support, CRM management, and document processing.

Travel & Hospitality

Reservations, itinerary support, rebooking assistance, loyalty program management, and 24/7 guest services.

Legal Services

Legal research, document review, contract data extraction, paralegal support, and billing management.

Logistics & Supply Chain

Shipment tracking, freight coordination, customs documentation, and supplier communication support.

Education & EdTech

Student admissions support, LMS administration, content moderation, and learner success programs.

Digital Marketing & Agencies

Campaign operations, reporting, SEO data management, social media moderation, and content production support.

Investment & Asset Management

Research, reporting, client communications, fund administration support, and regulatory document management.

Construction & Engineering

Project documentation, procurement support, vendor coordination, and cost estimation data management.

PHILIPPINE BPO LAWS
& COMPLIANCE

The BPO industry in the Philippines is one of the most comprehensively regulated in Southeast Asia, ensuring high quality, data security, and worker protection standards that global enterprises require.

Data Privacy Act of 2012 (Republic Act 10173)

All personal data processed by All Imperium Inc is handled under the full compliance requirements of RA 10173, overseen by the National Privacy Commission (NPC). This includes data subject rights, privacy impact assessments, breach notification procedures, and cross-border data transfer protocols.

Labor Code of the Philippines (Presidential Decree 442)

Workers are protected under national standards covering minimum wages, overtime pay, holiday pay, night differential pay (110%), maternity/paternity leave, and 13th month pay. All Imperium complies fully with DOLE (Department of Labor and Employment) regulations.

PEZA (Philippine Economic Zone Authority)

IT-BPM companies registered with PEZA enjoy significant fiscal and non-fiscal incentives including income tax holidays of 4–7 years, preferential tax treatment, customs duty exemptions, and streamlined import/export processes — reducing cost-of-operation for compliant BPOs.

RA 11032 — Ease of Doing Business Act

The Philippine government's streamlined business registration and permit renewal systems under this act reduce administrative burden for BPO operators and their clients, enabling faster market entry and lower compliance overhead.

GDPR Alignment for EU Clients

For clients operating within the European Union, All Imperium implements GDPR-aligned data processing agreements (DPAs), appropriate technical and organizational measures, and sub-processor disclosure obligations under Article 28 of the GDPR.

YOUR INDUSTRY. OUR EXPERTISE.

Tell us about your sector and we'll tailor a solution that fits.

WHY COMPANIES
CHOOSE US
NOT JUST A VENDOR — A GROWTH PARTNER

Most BPO firms treat clients as accounts. We treat them as partners. From your first discovery call through years of engagement, you'll have consistent access to senior leadership, transparent performance reporting, and proactive strategy sessions.


Our AI-first approach means we bring technology-powered efficiency to every function — eliminating repetitive manual work, reducing error rates, and freeing your team to focus on what matters most: growth.

TALENT

We hire the top 10% of applicants. Our rigorous multi-stage screening, skills testing, and culture-fit interviews ensure only exceptional people join your team.

TECHNOLOGY

Proprietary AI tools, automated quality checks, and real-time analytics dashboards give you complete visibility into your outsourced operations.

TRANSPARENCY

Monthly KPI reports, open access to your team's performance data, and quarterly business reviews — no hidden metrics, no guesswork.

COMPLIANCE

Full adherence to Philippine labor laws, SEC regulations, data privacy requirements, and international standards for every engagement.

THE ALL IMPERIUM ADVANTAGE
Cost Savings
40–70%

Vs. equivalent US / UK / AU in-house hires including all overhead and management costs.

Deployment Speed
2–4 wks

Standard team deployment for small teams; 4–8 weeks for larger specialist engagements.

Languages
7+

English, Filipino, Japanese, Mandarin, Cantonese, Spanish, Arabic — more on request.

Coverage
24/7

Full operational capacity across all global time zones with no service interruptions.

Flexibility
No lock-in

Scale up or down with minimal lead time. No long-term contracts required for retainer clients.

WHAT OUR CLIENTS SAY

"All Imperium transformed our lead pipeline completely. Within three months, our qualified lead volume tripled and our sales team was closing deals that we were previously missing entirely."

Michael T.
VP Sales, SaaS Platform — Hong Kong

"We outsourced our entire back-office to All Imperium in 2020 and have not looked back. Their attention to compliance detail — especially with our GDPR requirements — is exceptional."

Isabelle M.
COO, Investment Fund — Luxembourg

"The team in Makati feels like an extension of our own office in Tokyo. Communication is seamless, quality is consistently high, and the cost savings allowed us to reinvest in R&D."

Kenji Y.
Director of Operations — Japan

EXPERIENCE THE IMPERIUM DIFFERENCE

Join over 150 businesses that have transformed their operations with All Imperium.

FREQUENTLY ASKED
QUESTIONS
WE HAVE ANSWERS

Can't find what you're looking for? Reach out to our team directly — we respond within 24 hours on business days.


What is BPO and how can it benefit my business?
Business Process Outsourcing (BPO) involves delegating specific business operations or functions to a third-party provider. Companies use BPO to reduce costs (typically 40–70% vs in-house), access specialized talent, scale rapidly without fixed overhead, and free internal resources to focus on core competencies. All Imperium provides managed outsourcing so you get the results without the administrative complexity.
How does your AI lead generation work?
Our AI lead generation platform combines data scraping and enrichment, behavioral signal tracking, intent data integration, and machine learning scoring models to identify prospects most likely to convert. We then execute multi-channel outreach (email, LinkedIn, cold calling) on your behalf, delivering qualified, opted-in leads directly to your CRM. We work with all major CRM platforms including Salesforce, HubSpot, and Pipedrive.
Is All Imperium Inc a legitimate, registered company?
Yes. All Imperium Incorporated is a duly registered corporation with the Philippine Securities and Exchange Commission (SEC) since 2017. We maintain full compliance with BIR (Bureau of Internal Revenue) tax requirements, DOLE labor regulations, and the National Privacy Commission's data protection guidelines. We are happy to share our SEC registration and relevant compliance certifications upon request.
How do you ensure data security and privacy?
Data security is central to everything we do. We operate under Republic Act 10173 (Data Privacy Act of 2012) and implement technical safeguards including encrypted communications, access-controlled systems, VPN-secured remote operations, regular security audits, and strict employee data handling protocols. For EU clients, we execute GDPR-compliant Data Processing Agreements under Article 28. NDAs and data security agreements are standard in all our client contracts.
What is the typical cost of outsourcing to the Philippines?
Costs vary by role type, skill level, and engagement model. As a general benchmark, skilled Filipino professionals cost approximately 60–75% less than equivalent US, UK, or Australian hires when including salary, benefits, and operational overhead. Our managed service model adds account management, HR, compliance, and infrastructure — still typically delivering 40–60% total cost savings versus in-house equivalents in Western markets. Contact us for a custom quote based on your specific requirements.
How quickly can you deploy a team for my business?
Standard deployment timelines are 2–4 weeks for small teams (1–5 agents) and 4–8 weeks for larger engagements requiring specialized skills or custom training programs. For urgent or project-based needs, we can often mobilize resources within 5–7 business days from contract signing. We have a deep talent pipeline and can accelerate hiring significantly for the right engagement.
Do you offer services in languages other than English?
Yes. In addition to English, our team includes professionals fluent in Filipino/Tagalog, Japanese, Mandarin Chinese, Cantonese, Spanish, and basic Arabic. We can also source for additional language capabilities based on project requirements. The Philippines' multilingual workforce is one of its strongest outsourcing advantages.
What industries do you have experience in?
We serve over 12 industries including financial services, fintech, healthcare, e-commerce, technology/SaaS, real estate, travel, legal services, logistics, education, digital marketing, and investment management. Each practice area has specialist team leads with direct domain experience.
What does a typical engagement contract look like?
Our standard engagement includes a Master Service Agreement (MSA), a Statement of Work (SOW) defining scope, KPIs, and pricing, a Data Processing Agreement (DPA) for privacy compliance, and an NDA for confidentiality. Contract terms range from project-based (weeks) to ongoing retainers (month-to-month or annual). We are transparent about all costs upfront — no hidden fees.
Where exactly are you located in Makati?
All Imperium Inc is based in Makati City, Metro Manila, Philippines — the country's premier central business district. Our office is in the Makati CBD area, accessible via MRT and major road networks. For clients visiting, we are happy to arrange site visits and in-person meetings.

STILL HAVE QUESTIONS?

Our solutions team is ready to walk you through everything in a no-obligation call.

LET'S BUILD
SOMETHING GREAT
REACH OUT

Our team typically responds within 24 business hours. For urgent matters, please call or WhatsApp us directly.

Office Address
Makati City, Metro Manila
Philippines, 1226
(Ayala Business District)
Email
info@allimperiuminc.com
partnerships@allimperiuminc.com
Phone / WhatsApp
+63 (2) 8XXX-XXXX
+63 9XX XXX XXXX
Business Hours
Monday – Friday: 8:00 AM – 7:00 PM PHT
24/7 operations for client support teams

Our Makati City offices are located in the heart of the Ayala Business District — the Philippines' financial and commercial center. Easily accessible by MRT (Ayala Station), major bus lines, and ride-share services. Visitor parking is available nearby.


For international visitors: Ninoy Aquino International Airport (MNL) is approximately 30–45 minutes by car. We recommend staying in the Makati CBD area for convenience.